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I. Shipping

Please Note: We ship item based on customer verified address in paypal. Before paying item, please make sure address is updated in your paypal account. We do not hold any responsibility if wrong address is provided and only reship or refund after item is returned to us.

* Shipping Service & Delivery standard?

we ship item by air mail,
1> to United States about 10 -16 working days. (USPS)

2> to Canada about 10 -16 working days. (CanadaPost)

3> to Europe about 10 -16 working days.

* Shipping & Handling Fees:

"Airmail Service", Flat Rate Charge $8 Per a item.

* When will we ship your item(s)?
The day after your payment is received, except Sundays and Hong Kong public holidays. It may be varied if item is temporarily out of stock.

* Where are items shipped from?
Our Customer Support Team in Hong Kong is responsible for shipping items to worldwide.

* Combined shipping and discount?
Shipping fee is fixed for all Countries.

II. Return Policy:

We strive to maintain as accurate and specific website as possible through our product listings and descriptions. However, we cannot guarantee that all content, pricing or specifications are always current and complete. In the event that a product is listed at an incorrect price due to typographical information, technical or other error, Go2outlets.ecrater.com reserves the right to refuse or cancel any order for that product.

* All items carry a 7 days defective-replacement guarantee, Only defective product will be offered exchange or store credit! Defective goods must be returned Within the 14 days from the delivery date.

* Please Note: Returned products must be in good condition.

* We reserve the right to not full refund if returned item is damaged by human factor.

* Shipping charges are not refundable in any situation. Buyer is responsible for return shipping cost in any situation.

* We recommend customer to use airmail service with tracking number to send back item. If parcel is lost or stolen during delivery, we will not responsible for loss.

* Note : All cancelled orders are subjet to $25 cancellation fee.
Last Updated: 21 Nov 2017 05:38:05 PST home  |  about  |  terms  |  contact
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